Duties & Taxes
All Snoody™ orders are shipped from the UK.
If your order is shipped outside of the UK depending on the value of your order, you may be charged import taxes.
If your parcel does incur these charges you are responsible for these. Unfortunately we are unable to advise how much these charges are as these vary by order value and by country. Please check with your local customs office before placing an order if you need a guide for these charges.
We cannot alter the value of any order for customs reasons. The parcel will be classed as 'sale of goods' and the price stated will be the sale price paid. We cannot change this by law.
If your parcel is refused by customs and returned to us we can only refund you for the value of the goods minus any shipping charges.
Any duties & taxes paid are non refundable.